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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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katelyn

November 26, 2024

5  out of  5
rating by katelyn
"I spoke with a young lady named sarah diaz she is so funny! and gave me a great deal for me and my kids I told her that she made my day! Great representative"
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Miya Brewton

November 19, 2024

5  out of  5
rating by Miya Brewton
"I can’t begin to describe how amazing this experience was with Sarahi. She has amazing customer service skills and made this process as smooth as possible. Thank You Soooooo much for your help!!!!!!"
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Darrell Sons

November 8, 2024

5  out of  5
rating by Darrell Sons
"Kayla Milstead State farm, I called State farm for an auto quote. Not only was the price very affordable the service was exemplary. Sarah is a super star she handled all my concerns and explained my policy with the upmost professionalism. Sarah already made me feel that I am family, I always a good feeling to get a good price, it's a plus when you talk to someone who is pleasant and professional. Thank you Sarah."
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Ruth Aquino

November 1, 2024

5  out of  5
rating by Ruth Aquino
"Called the office on Oct 30, 2024 and spoke to Sol. Needed help on my auto insurance policy and she was very helpful and very pleasant to talk to. Thank you very much again, Sol."
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Rosie F

October 30, 2024

5  out of  5
rating by Rosie F
"Sarahi provided Great customer service and the assistance and savings we were looking for! Thank you! Recommend this State Farm office!!! Bert and Rosie Felipe"
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Mar1 A

October 23, 2024

5  out of  5
rating by Mar1 A
"Sol was very helpful and responsive to all my questions. She did a great job of following up on my issue and getting me the full answer. Thank you"
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Cristal Lugo

October 17, 2024

5  out of  5
rating by Cristal Lugo
"Ms. Milstead was very kind and extremely helpful! She walked me through 3 quotes, so I could find what's best for me. Thank you again!"
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Troy Monroe

October 17, 2024

5  out of  5
rating by Troy Monroe
"I can not say enough about how amazing Kayla Milstead insurance company is! We had another agent who retired and we were then moved to their offce. Well it was the best thing that has happened because they are great.?I have had Sara working with our insurance with many cars we have and a home. Sara has been truly the best help with insurance we have ever had and I can honestly say that you get an answer to all things you need or ask. They get back to you right away and you never know how good an insurance company is till you need them! Well they were wonderful when I needed them and Sara is so kind. Kayla Milstead is excellent and her staff is a true reflection of just how great her business is. So if you want the best car and house insurance company…then call them now and talk about what all they have to help you because wjen I needed them they were there. Ps the after hours people with State Farm are good too! But esp because of Kayla insurance. Ask for Sara, she is the greatest in customer service and truly cares! I’m so thankful for her and the whole group there. I was with another agent for years before I found Kayla Milstead, and they can’t even kind of compare to hers. Excellent!! Thank you so much because you were there when needed! 🤗 PDN"
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Chryssi Velez

October 15, 2024

5  out of  5
rating by Chryssi Velez
"La empleada Sara muy educada y buscando la mejor opción para el cliente la recomiendo"
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Wall To Wall Paint Coverage, LLC.

October 11, 2024

5  out of  5
rating by Wall To Wall Paint Coverage, LLC.
"Thank you Sara, Help me resolve what matters most today Given me peace of mind look forward to doing businesses wonderful team."
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BIGPAPIIK BHG

October 10, 2024

5  out of  5
rating by BIGPAPIIK BHG
"Sarahi is the best 10/10"
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Kathy Gehl

October 7, 2024

5  out of  5
rating by Kathy Gehl
"Sara was so great helping us with our insurance needs. She was knowledgeable and has great customer service."
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Marilyn marilyn

October 6, 2024

5  out of  5
rating by Marilyn marilyn
"Kayla Milstead was very professional, she answered all questions I had and helped me every step of the way and was patient with me. Definately knew about insurence and knew what she was talking about. Thank you Miss. Kayla"
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sanriootae

October 3, 2024

5  out of  5
rating by sanriootae
"I was having a horrible experience with Geico customer service and switched to this office, their office atmosphere is very nice and the woman I worked with is Sarahi, she is so funny and has a very bubbly personality, very professional! Thank you Sarahi! 😘"
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Jax Jackson

October 3, 2024

5  out of  5
rating by Jax Jackson
"Sara was great call and ask for her if you need insurance !"
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Marena Gonzalez

October 2, 2024

5  out of  5
rating by Marena Gonzalez
"Sara was the best!!! Cal her if you need anything :)"
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Jadiel Rodriguez

September 24, 2024

5  out of  5
rating by Jadiel Rodriguez
"Sara ha been the best. Always there when I need help! Call her if you need anything!"
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MARTIN VARGAS

September 18, 2024

5  out of  5
rating by MARTIN VARGAS
"Recomiendo este lugar para la compra del seguro de vehículos. Excelente asesoría. Calidez humana. Rapidez en la atención. Buenos precios."
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Peter Jia

September 17, 2024

5  out of  5
rating by Peter Jia
"I appreciate Sarahi’s prompt reply and patient. It’s a very pleasant discussion. Thank you, Sarahi."
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Sophie Lugo

September 13, 2024

5  out of  5
rating by Sophie Lugo
"want to express my sincere gratitude for the exceptional service I’ve consistently receive from Sara. She goes above and beyond to assist with all my Insurance needs. Anytime I reach out Sara is there, demonstrating a level of care and commitment that truly stands out. Her dedication and willingness to go the extra mile have made a huge difference in my experience. I’m incredibly grateful for her support and can’t thank her enough for everything she does."
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Isaiah Diaz

September 4, 2024

5  out of  5
rating by Isaiah Diaz
"Sara was great!"
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Beverly Schaefer

August 14, 2024

1  out of  5
rating by Beverly Schaefer
"Poor poor service! We had renters insurance with State Farm back in Illinois with Zero problems,ever! So we decided to keep State Farm down here in Florida! Every since we have called them, it's just one excuse after another! We rent, so they've screwed up over & over so now WE are being charged EXTRA on top of rent. All because they CANNOT do their job. Yes, we cancelled our renters insurance with our Old State farm agent & I called them directly to cancel. So how does this office, in Florida, have the Right to jump on their computer & cancel our Renter's policy in Florida?! When it was to be cancelled in Illinois & only in Illinois?! They make excuses for why you cannot talk to KAYLA the lady who has her name on the State Farm building.... Always in a meeting, will be in a meeting for the rest of the day ( and we called her office at Noon) excuses excuses! So is STATE FARM going to REIMBURSE use for the Extra charges that our Rental compyis tacking on our Rent? Probably not! DO NOT USE THIS OFFICE! GO DOWN THE ROAD TO THE NEXT STATE FARM, PROBABLY HAVE BETTER LUCK! We have been dealing with a person named SUNNY! Who apparently does not know how to do her job! I cannot tell you how many times we have had to call this office for repedly messing up our policy! And we are on our 2nd policy since April 23, 2024 & today is June 21,2024. CALL THE NEXT OFFICE, PLEASE SAVE YOURSELF ROM DEALING WITH UNSAFE, CARELESS & RECKLESS STAFF 0 Stars Kayla My name is BEVERLY SCHAEFER (Corey was my maiden name) Sunny is the lady that we have been dealing with sinceid April 2024. And we have been cancelled every singleonth through your office & or Bloomington. We have received 2 refund checks for being cancelled. Today is August 14, 2024. So I took the first refund check back to your office, wrote VOID on that check & apparently since I wrote VOID on the check that your office can not cash it. So now there is a second refund check. This is just getting Ridiculous EVERY SINGLE MONTH someone somehow is cancelling our account & it was Paid in Full for the year of Renter Insurance! Your office also said "No, we do not send a notice to your Rental property management which on your cancellation notices states that it was sent to them! Kayle you really need to take the Lead on this & please try to figure out why this keeps happening! Kevin Schaefer Beverly Schaefer August 14, 2024"
We responded:
"I am so sorry to hear you've had a poor experience! I attempted to look you up in our system and have been unable to find you. All offices are independently owned therefore Sunny would only be able to direct you back to your current office as we are unable to provide services when your policies are in another office. If you'd like to give us a call at the office we can help find your agency so they can assist you! "
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Jasmine Sosa

July 2, 2024

5  out of  5
rating by Jasmine Sosa
"I wanted to express my sincere gratitude for the exceptional service provided by Sarah in helping me understand and choose the best insurance plans for my family. Her knowledge and assistance were truly invaluable, and I highly recommend your services to anyone in need of insurance coverage. Thank you once again for the outstanding support!"
We responded:
" We are delighted to hear that Sarahi was able to assist you and provide the help you needed. We will make sure to pass along your kind words to her!"
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Rosbel Gonzalez

June 26, 2024

5  out of  5
rating by Rosbel Gonzalez
"Excelente atención y disponibilidad de la Sra Sunny ha atendido todas mis inquietudes y me ha podido ayudar a resolver los problemas de mis autos. Una persona muy amable."
We responded:
"Thank you for your review! We're so happy to hear you enjoyed your interaction with our office! Please let us know if you have any questions or if anything else comes up that we can assist you with!! "
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Angel Antonio Boria Penaloza

June 25, 2024

5  out of  5
rating by Angel Antonio Boria Penaloza
"This is definitely the what you need for insurance. Great service and very professional. I strongly recommend this. Go there or call and ask for Sunny, she’s wonderful. Hablan español también"
We responded:
"Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. It's customers like you that make our job so rewarding."