Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Felix Taveras

Felix Taveras

January 28, 2025

5  out of  5
rating by Felix Taveras
"Was great talking to answered the questions I ask and gave me some great advice as well. Thanks you for bringing me into the family. I hope, I never have to need you but happy to know you’re in my corner."
Profile photo of Hector Alejandro Nuñez

Hector Alejandro Nuñez

January 28, 2025

5  out of  5
rating by Hector Alejandro Nuñez
"Agradezco el buen trato y profesionalidad con que fui atendido por Sara. Me explico todos los detalles de la póliza y encontro un exelente precio acorde a mis necesidades de cobertura."
Profile photo of Kait Smith

Kait Smith

December 16, 2024

1  out of  5
rating by Kait Smith
"They will give you the run around whenever you actually need to use the insurance. This branch never answers the phone or calls you back when you leave messages. I called for info and was given wrong info that led to multiple missed days of work. Do not go to kayla 😒 find another branch"
We responded:
"I am sorry for the experience you had! We are only able to assist with claims however you would have to speak with a claims handler directly to get everything sorted! If you are having trouble with the claims process, you can also file on your app as well which we would be happy to assist with. Please feel free to call or text our office and we can walk you through that process to get everything handled for you! "
Profile photo of Velika Unleashed

Velika Unleashed

December 11, 2024

5  out of  5
rating by Velika Unleashed
"Sarahi Diaz is amazing. She was able to save me so much on my policy. I wish I'd switched sooner!"
We responded:
"Thank you for your review! We are happy to know that Sarahi took care of you! If you need anything else please let us know! "
Profile photo of krishnappa sathyappa

krishnappa sathyappa

December 10, 2024

5  out of  5
rating by krishnappa sathyappa
"Called the office on Dec 6th 2024, and spoke to Solianice Melendez . Needed help on correcting my Home and Auto insurance policy/billing issues and she was very helpful and very pleasant to talk to. Thank you very much again, Sol."
We responded:
"We are thrilled to hear that your experience with Sol met your expectations, and we will be sure to share your comments with her! I know she'll greatly appreciate it! Please let us know if you need anything further! "
Profile photo of katelyn

katelyn

November 26, 2024

5  out of  5
rating by katelyn
"I spoke with a young lady named sarah diaz she is so funny! and gave me a great deal for me and my kids I told her that she made my day! Great representative"
We responded:
"Thank you very much for taking the time to leave such a positive review for Sara. Your kind words and feedback are greatly appreciated and serve as a wonderful testament to her hard work and dedication!"
Profile photo of Miya Brewton

Miya Brewton

November 19, 2024

5  out of  5
rating by Miya Brewton
"I can’t begin to describe how amazing this experience was with Sarahi. She has amazing customer service skills and made this process as smooth as possible. Thank You Soooooo much for your help!!!!!!"
We responded:
"Sarahi will be happy to know you left her a review! Thank you for taking the time to do so! Please don't hesitate to reach out to anyone in the office if you need anything! Happy holidays to you and yours! "
Profile photo of Darrell Sons

Darrell Sons

November 8, 2024

5  out of  5
rating by Darrell Sons
"Kayla Milstead State farm, I called State farm for an auto quote. Not only was the price very affordable the service was exemplary. Sarah is a super star she handled all my concerns and explained my policy with the upmost professionalism. Sarah already made me feel that I am family, I always a good feeling to get a good price, it's a plus when you talk to someone who is pleasant and professional. Thank you Sarah."
Profile photo of Ruth Aquino

Ruth Aquino

November 1, 2024

5  out of  5
rating by Ruth Aquino
"Called the office on Oct 30, 2024 and spoke to Sol. Needed help on my auto insurance policy and she was very helpful and very pleasant to talk to. Thank you very much again, Sol."
We responded:
"Thank you for taking the time to leave Sol a review. It means a lot to her! Please don't ever hesitate to reach out if you need anything or have any questions. We'll be happy to assist! Happy holidays! "
Profile photo of Rosie F

Rosie F

October 30, 2024

5  out of  5
rating by Rosie F
"Sarahi provided Great customer service and the assistance and savings we were looking for! Thank you! Recommend this State Farm office!!! Bert and Rosie Felipe"
We responded:
"Thank you for taking the time to leave Sarahi a review. We're happy to have you a part of our State Farm family! Happy holidays to you and yours! "
Profile photo of Mar1 A

Mar1 A

October 23, 2024

5  out of  5
rating by Mar1 A
"Sol was very helpful and responsive to all my questions. She did a great job of following up on my issue and getting me the full answer. Thank you"
We responded:
"Thank you for letting us know Sol was able to successfully assist you! If any other questions come up please don't hesitate to reach out! We aim to make all of our customers feel heard and have their problems resolved! We look forward to continuing working with you! "
Profile photo of Cristal Lugo

Cristal Lugo

October 17, 2024

5  out of  5
rating by Cristal Lugo
"Ms. Milstead was very kind and extremely helpful! She walked me through 3 quotes, so I could find what's best for me. Thank you again!"
We responded:
"We're so happy for you to be a part of our family! Thank you for allowing us the opportunity to serve you and please let us know if there's anything we can do to help in the future! "
Profile photo of Troy Monroe

Troy Monroe

October 17, 2024

5  out of  5
rating by Troy Monroe
"I can not say enough about how amazing Kayla Milstead insurance company is! We had another agent who retired and we were then moved to their offce. Well it was the best thing that has happened because they are great.?I have had Sara working with our insurance with many cars we have and a home. Sara has been truly the best help with insurance we have ever had and I can honestly say that you get an answer to all things you need or ask. They get back to you right away and you never know how good an insurance company is till you need them! Well they were wonderful when I needed them and Sara is so kind. Kayla Milstead is excellent and her staff is a true reflection of just how great her business is. So if you want the best car and house insurance company…then call them now and talk about what all they have to help you because wjen I needed them they were there. Ps the after hours people with State Farm are good too! But esp because of Kayla insurance. Ask for Sara, she is the greatest in customer service and truly cares! I’m so thankful for her and the whole group there. I was with another agent for years before I found Kayla Milstead, and they can’t even kind of compare to hers. Excellent!! Thank you so much because you were there when needed! 🤗 PDN"
We responded:
"Thank you! We are so happy to have met your needs! If you need anything in the future or if anything changes please don't hesitate to reach out to us so we can get you taken care of! "
Profile photo of Chryssi Velez

Chryssi Velez

October 15, 2024

5  out of  5
rating by Chryssi Velez
"La empleada Sara muy educada y buscando la mejor opción para el cliente la recomiendo"
Profile photo of Wall To Wall Paint Coverage, LLC.

Wall To Wall Paint Coverage, LLC.

October 11, 2024

5  out of  5
rating by Wall To Wall Paint Coverage, LLC.
"Thank you Sara, Help me resolve what matters most today Given me peace of mind look forward to doing businesses wonderful team."
We responded:
"Thank you for your review! We'll be sure to let Sara know! If anything comes up please let us know! Happy holidays! "
Profile photo of BIGPAPIIK BHG

BIGPAPIIK BHG

October 10, 2024

5  out of  5
rating by BIGPAPIIK BHG
"Sarahi is the best 10/10"
We responded:
"We appreciate your business and thank you for leaving Sarahi a review! We hope to keep your experience positive. Please let us know if you need anything moving forward! "
Profile photo of Kathy Gehl

Kathy Gehl

October 7, 2024

5  out of  5
rating by Kathy Gehl
"Sara was so great helping us with our insurance needs. She was knowledgeable and has great customer service."
Profile photo of Marilyn marilyn

Marilyn marilyn

October 6, 2024

5  out of  5
rating by Marilyn marilyn
"Kayla Milstead was very professional, she answered all questions I had and helped me every step of the way and was patient with me. Definately knew about insurence and knew what she was talking about. Thank you Miss. Kayla"
Profile photo of sanriootae

sanriootae

October 3, 2024

5  out of  5
rating by sanriootae
"I was having a horrible experience with Geico customer service and switched to this office, their office atmosphere is very nice and the woman I worked with is Sarahi, she is so funny and has a very bubbly personality, very professional! Thank you Sarahi! 😘"
We responded:
"Thank you for allowing us the opportunity to have you apart of our family! Please let us know if you need anything! "
Profile photo of Jax Jackson

Jax Jackson

October 3, 2024

5  out of  5
rating by Jax Jackson
"Sara was great call and ask for her if you need insurance !"
We responded:
"Thank you for your 5 star review for Sara! "
Profile photo of Marena Gonzalez

Marena Gonzalez

October 2, 2024

5  out of  5
rating by Marena Gonzalez
"Sara was the best!!! Cal her if you need anything :)"
Profile photo of Jadiel Rodriguez

Jadiel Rodriguez

September 24, 2024

5  out of  5
rating by Jadiel Rodriguez
"Sara ha been the best. Always there when I need help! Call her if you need anything!"
Profile photo of MARTIN VARGAS

MARTIN VARGAS

September 18, 2024

5  out of  5
rating by MARTIN VARGAS
"Recomiendo este lugar para la compra del seguro de vehículos. Excelente asesoría. Calidez humana. Rapidez en la atención. Buenos precios."
Profile photo of Peter Jia

Peter Jia

September 17, 2024

5  out of  5
rating by Peter Jia
"I appreciate Sarahi’s prompt reply and patient. It’s a very pleasant discussion. Thank you, Sarahi."
Profile photo of Sophie Lugo

Sophie Lugo

September 13, 2024

5  out of  5
rating by Sophie Lugo
"want to express my sincere gratitude for the exceptional service I’ve consistently receive from Sara. She goes above and beyond to assist with all my Insurance needs. Anytime I reach out Sara is there, demonstrating a level of care and commitment that truly stands out. Her dedication and willingness to go the extra mile have made a huge difference in my experience. I’m incredibly grateful for her support and can’t thank her enough for everything she does."