State Farm® Insurance Agent Kayla Milstead

"Kayla Milstead State farm, I called State farm for an auto quote. Not only was the price very affordable the service was exemplary. Sarah is a super star she handled all my concerns and explained my policy with the upmost professionalism. Sarah already made me feel that I am family, I always a good feeling to get a good price, it's a plus when you talk to someone who is pleasant and professional. Thank you Sarah."

"Called the office on Oct 30, 2024 and spoke to Sol. Needed help on my auto insurance policy and she was very helpful and very pleasant to talk to. Thank you very much again, Sol."

"Sarahi provided Great customer service and the assistance and savings we were looking for! Thank you! Recommend this State Farm office!!! Bert and Rosie Felipe"

"Sol was very helpful and responsive to all my questions. She did a great job of following up on my issue and getting me the full answer. Thank you"

"Ms. Milstead was very kind and extremely helpful! She walked me through 3 quotes, so I could find what's best for me. Thank you again!"

"I can not say enough about how amazing Kayla Milstead insurance company is! We had another agent who retired and we were then moved to their offce. Well it was the best thing that has happened because they are great.?I have had Sara working with our insurance with many cars we have and a home. Sara has been truly the best help with insurance we have ever had and I can honestly say that you get an answer to all things you need or ask. They get back to you right away and you never know how good an insurance company is till you need them! Well they were wonderful when I needed them and Sara is so kind. Kayla Milstead is excellent and her staff is a true reflection of just how great her business is. So if you want the best car and house insurance company…then call them now and talk about what all they have to help you because wjen I needed them they were there. Ps the after hours people with State Farm are good too! But esp because of Kayla insurance. Ask for Sara, she is the greatest in customer service and truly cares! I’m so thankful for her and the whole group there. I was with another agent for years before I found Kayla Milstead, and they can’t even kind of compare to hers. Excellent!! Thank you so much because you were there when needed! 🤗 PDN"

"La empleada Sara muy educada y buscando la mejor opción para el cliente la recomiendo"

"Thank you Sara, Help me resolve what matters most today Given me peace of mind look forward to doing businesses wonderful team."

"Sarahi is the best 10/10"

"Sara was so great helping us with our insurance needs. She was knowledgeable and has great customer service."

"Kayla Milstead was very professional, she answered all questions I had and helped me every step of the way and was patient with me. Definately knew about insurence and knew what she was talking about. Thank you Miss. Kayla"

"I was having a horrible experience with Geico customer service and switched to this office, their office atmosphere is very nice and the woman I worked with is Sarahi, she is so funny and has a very bubbly personality, very professional! Thank you Sarahi! 😘"

"Sara was great call and ask for her if you need insurance !"

"Sara was the best!!! Cal her if you need anything :)"

"Sara ha been the best. Always there when I need help! Call her if you need anything!"

"Recomiendo este lugar para la compra del seguro de vehículos. Excelente asesoría. Calidez humana. Rapidez en la atención. Buenos precios."

"I appreciate Sarahi’s prompt reply and patient. It’s a very pleasant discussion. Thank you, Sarahi."

"want to express my sincere gratitude for the exceptional service I’ve consistently receive from Sara. She goes above and beyond to assist with all my Insurance needs. Anytime I reach out Sara is there, demonstrating a level of care and commitment that truly stands out. Her dedication and willingness to go the extra mile have made a huge difference in my experience. I’m incredibly grateful for her support and can’t thank her enough for everything she does."

"Sara was great!"

"Poor poor service! We had renters insurance with State Farm back in Illinois with Zero problems,ever! So we decided to keep State Farm down here in Florida! Every since we have called them, it's just one excuse after another! We rent, so they've screwed up over & over so now WE are being charged EXTRA on top of rent. All because they CANNOT do their job. Yes, we cancelled our renters insurance with our Old State farm agent & I called them directly to cancel. So how does this office, in Florida, have the Right to jump on their computer & cancel our Renter's policy in Florida?! When it was to be cancelled in Illinois & only in Illinois?! They make excuses for why you cannot talk to KAYLA the lady who has her name on the State Farm building.... Always in a meeting, will be in a meeting for the rest of the day ( and we called her office at Noon) excuses excuses! So is STATE FARM going to REIMBURSE use for the Extra charges that our Rental compyis tacking on our Rent? Probably not! DO NOT USE THIS OFFICE! GO DOWN THE ROAD TO THE NEXT STATE FARM, PROBABLY HAVE BETTER LUCK! We have been dealing with a person named SUNNY! Who apparently does not know how to do her job! I cannot tell you how many times we have had to call this office for repedly messing up our policy! And we are on our 2nd policy since April 23, 2024 & today is June 21,2024. CALL THE NEXT OFFICE, PLEASE SAVE YOURSELF ROM DEALING WITH UNSAFE, CARELESS & RECKLESS STAFF 0 Stars Kayla My name is BEVERLY SCHAEFER (Corey was my maiden name) Sunny is the lady that we have been dealing with sinceid April 2024. And we have been cancelled every singleonth through your office & or Bloomington. We have received 2 refund checks for being cancelled. Today is August 14, 2024. So I took the first refund check back to your office, wrote VOID on that check & apparently since I wrote VOID on the check that your office can not cash it. So now there is a second refund check. This is just getting Ridiculous EVERY SINGLE MONTH someone somehow is cancelling our account & it was Paid in Full for the year of Renter Insurance! Your office also said "No, we do not send a notice to your Rental property management which on your cancellation notices states that it was sent to them! Kayle you really need to take the Lead on this & please try to figure out why this keeps happening! Kevin Schaefer Beverly Schaefer August 14, 2024"

"I wanted to express my sincere gratitude for the exceptional service provided by Sarah in helping me understand and choose the best insurance plans for my family. Her knowledge and assistance were truly invaluable, and I highly recommend your services to anyone in need of insurance coverage. Thank you once again for the outstanding support!"

"Excelente atención y disponibilidad de la Sra Sunny ha atendido todas mis inquietudes y me ha podido ayudar a resolver los problemas de mis autos. Una persona muy amable."

"This is definitely the what you need for insurance. Great service and very professional. I strongly recommend this. Go there or call and ask for Sunny, she’s wonderful. Hablan español también"

"Great experience. KUDOS to Sunny for guiding me step by step on the great rate that I needed. Awesome communication and very friendly. A++++++"

"I would like to thank Mrs. Sunny Melendez for such a outstanding support. This is my agent and when I had my accident, she was on point making sure I was taken care of, in a matter of days i had a check in my hands a rented car and on my way to getting another car. Sunny walks that extra mile and surpasses all expectations. I recently not only do I have all three cars with state farms, but she also helped me get my two homes on board. Sunny is that kind of agent you can call when needed and she will be there to help you. I want to acknowledge this person, Thankyou Sunny for your dedication and hard work. You make it easy for me. Regards, Ruben"