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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brieanna Henderson

January 29, 2026

5  out of  5
rating by Brieanna Henderson
"I cannot say enough great things about my State Farm agent, Sarahi! From start to finish, she has been nothing but AMAZING. She is incredibly knowledgeable, patient, and genuinely cares about making sure you understand your coverage and feel confident in your decisions. Sarahi goes above and beyond to make the process smooth and stress-free, always responding quickly and explaining everything clearly. You can truly tell she has her clients’ best interests at heart. It’s rare to find someone who is not only professional but also so kind and supportive. If you’re looking for an agent who actually takes the time to help you and makes insurance feel easy, Sarahi is your girl. Highly recommend her 100%!"
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Armia Genedi

January 7, 2026

5  out of  5
rating by Armia Genedi
"I had an excellent experience working with Sara Diaz at State Farm. She went above and beyond to help me secure a great price on my vehicle insurance, and she made the entire process smooth and stress‑free. Her professionalism, patience, and dedication truly stood out. I highly recommend Sara to anyone looking for reliable insurance support and exceptional customer service."
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francisco guzman

January 7, 2026

5  out of  5
rating by francisco guzman
"Thank you Sarah for your patience and excellent customer service. Keep up the great work."
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Kennyth Santiago

January 2, 2026

5  out of  5
rating by Kennyth Santiago
"I had Sarah help me today and she was a wonderful person. She was very detailed oriented! Excellent service!"
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Aaron Vera

December 31, 2025

5  out of  5
rating by Aaron Vera
"bundled my home, life, and auto insurance with sol! she made sure this was a smooth process for me, highly recommend speaking with her 🙌🏻"
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Daryl Wadsworth

December 29, 2025

5  out of  5
rating by Daryl Wadsworth
"I have been a client for 7+ years at this point. The staff is always professional and friendly. My most latest interaction with staff was with Sara. She was very professional, quick to communicate and send me a quote/other documentation during a recent car purchase. I highly recommend working with Kayla Milstead and her team."
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JMoonilal

December 18, 2025

5  out of  5
rating by JMoonilal
"I wanted to commend the local State Farm team and specifically Sol for her tremendous customer service. I did not have my auto pay for my home insurance activated and Sol was so persistent and diligent in reminding me to get my policy updated. I’ve been traveling and no matter what Sol would continue to send me reminders that helped me get back on track. Sol cared enough to keep me honest and ensure my policy is updated was persistent. Appreciate you Sol going above and beyond! That’s rare these days…"
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JJ InTheWoods

December 3, 2025

5  out of  5
rating by JJ InTheWoods
"Five star service from Kayla Milstead, she made this an easy transaction, glad to be back with StateFarm."
We responded:
"Thank you for your 5 star review! We're happy to have you apart of our State Farm family! "
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Madison Ott

October 18, 2025

5  out of  5
rating by Madison Ott
"Hector was such a gem to talk to. he helped me out and was so friendly and informative. thanks so much hector"
We responded:
"We're so happy to hear Hector was able to help! If you need anything further, please always feel free to reach out to him! Welcome to the family! "
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Rosy Abuchar

September 20, 2025

5  out of  5
rating by Rosy Abuchar
"Thank you dear Sara for your prompt attention to updating my policy. Very grateful abd satisfied with your excellent work."
We responded:
"Thank you for your positive review of Sara! We're glad she was able to assist you. If you need anything else from any of us, please don't hesitate to reach out! We're here to help! "
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Idubel Zenon

September 19, 2025

5  out of  5
rating by Idubel Zenon
"Excelente servicio, explica todos los detailes del seguro y su pago...me claro todas mis dudes y cuida el bolsillo del cliente....estoy muy agradecida de sus servicios"
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Bradley Ortiz

August 14, 2025

5  out of  5
rating by Bradley Ortiz
"Today I was able to successfully start my insurance company coverage with State Farm for the first time, but wasn’t because of the great rates going on now. I can affirm that what grasp me to join State Farm today was the customer service. The agent I had named Sarahi went above and beyond and within minutes found me such a great deal. I hope to continue using State Farm and appreciate you Sarahi for taking your time in helping me choose the right insurance company, thank you and hope you all can call and they will provide the best service guaranteed."
We responded:
"Thank you for trusting us and allowing Sarahi to work with you! We're happy to have you a part of our office and are excited to work with you! Anything we can do to help you please don't hesitate to reach out to us! "
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Rebecca Silvestre

August 6, 2025

5  out of  5
rating by Rebecca Silvestre
"I would like to thank Sarahi Diaz for helping me pick the insurance plan that was best for my needs.. she went above and beyond and helped me get an even lowe rate that what was first quoted by asking me a few more simple questions... I told her what my needs were and she jumped right on it... she was attentive and knowledgeable every time we would speak.. this is what customer service is about.. your office is the best!😄"
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jamie fonseca

July 3, 2025

5  out of  5
rating by jamie fonseca
"Solianice was super helpful and was able to assist me even during my work hours. I appreciate her flexibility and look forward to being covered by State Farm!"
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asle gonzalez

July 3, 2025

5  out of  5
rating by asle gonzalez
"Excelente el servicio, Sara me atendió muy bien me explicó todo con detalle y me tuvo mucha paciencia y cada ves que la llamaba o escribía me respondía de manera rápida. Recomendada 100%"
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Josue Andujar

June 13, 2025

5  out of  5
rating by Josue Andujar
"Thanks to Sarahi Diaz for being very attentive and communicative throughout the entire process of bringing me back to State Farm. She did an outstanding job finding me the best prices for both of my vehicles and had an excellent communication via phone/text/email. Thanks again, a very happy customer over here :) Keep up the good work."
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Luis Garzon

May 20, 2025

5  out of  5
rating by Luis Garzon
"Sara, Thank you so much for your help. You really impress me how you are doing business. You save me almost $1000 in my car insurance."
We responded:
"Thank you for your wonderful feedback! We are so glad to hear that Sara was able to assist you and save you nearly $1,000 on your car insurance—that's fantastic! We pride ourselves on providing exceptional service, and it’s rewarding to know that our efforts are making a difference for our clients. If you have any more questions or need further assistance, please don’t hesitate to reach out."
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Karin

May 15, 2025

5  out of  5
rating by Karin
"Kayla Milstead's office should win an award for being most helpful, most efficient, and friendliest!! It doesn't matter who answers the phone, they all provide stellar service. Today, I spoke with Sarahi Diaz and asked to change our son's car insurance. She took care of all the changes and provided new proof of insurance cards within minutes!!! She offers the highest standard of customer service. I'm glad we found this agency 3 years ago when we were shopping for insurance in Florida."
We responded:
"We are truly honored by your kind words and thrilled to hear that you had such a positive experience with our team. Sarahi is indeed a star, and we’re glad she was able to assist you promptly with your son's car insurance changes. We strive to provide the highest standard of customer service, and it's rewarding to know that our efforts are appreciated. Thank you for choosing us as your insurance agency over the past three years—we're grateful to have you as part of our community!"
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moraima sanchez

March 13, 2025

5  out of  5
rating by moraima sanchez
"Gracias Sara, muy buena tu atención y rápida solución a mi situación"
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Kristina Pascale

February 24, 2025

5  out of  5
rating by Kristina Pascale
"I have had State Farm for years and always have had amazing service. Today I had an issue that needed addressing and Sol jumped right in and got it done within minutes. Thanks for your help much appreciated"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Your feedback truly brightens our day and motivates our team to continue providing excellent service. We appreciate your support and look forward to welcoming you back soon. If you need anything in the meantime, don’t hesitate to reach out!"
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Felix Taveras

January 28, 2025

5  out of  5
rating by Felix Taveras
"Was great talking to answered the questions I ask and gave me some great advice as well. Thanks you for bringing me into the family. I hope, I never have to need you but happy to know you’re in my corner."
We responded:
"Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. Your support means a lot to our team, and we are grateful for your business. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again soon!"
Profile photo of Hector Alejandro Nuñez

Hector Alejandro Nuñez

January 28, 2025

5  out of  5
rating by Hector Alejandro Nuñez
"Agradezco el buen trato y profesionalidad con que fui atendido por Sara. Me explico todos los detalles de la póliza y encontro un exelente precio acorde a mis necesidades de cobertura."
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Kait Smith

December 16, 2024

1  out of  5
rating by Kait Smith
"They will give you the run around whenever you actually need to use the insurance. This branch never answers the phone or calls you back when you leave messages. I called for info and was given wrong info that led to multiple missed days of work. Do not go to kayla 😒 find another branch"
We responded:
"I am sorry for the experience you had! We are only able to assist with claims however you would have to speak with a claims handler directly to get everything sorted! If you are having trouble with the claims process, you can also file on your app as well which we would be happy to assist with. Please feel free to call or text our office and we can walk you through that process to get everything handled for you! "
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Velika Unleashed

December 11, 2024

5  out of  5
rating by Velika Unleashed
"Sarahi Diaz is amazing. She was able to save me so much on my policy. I wish I'd switched sooner!"
We responded:
"Thank you for your review! We are happy to know that Sarahi took care of you! If you need anything else please let us know! "
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krishnappa sathyappa

December 10, 2024

5  out of  5
rating by krishnappa sathyappa
"Called the office on Dec 6th 2024, and spoke to Solianice Melendez . Needed help on correcting my Home and Auto insurance policy/billing issues and she was very helpful and very pleasant to talk to. Thank you very much again, Sol."
We responded:
"We are thrilled to hear that your experience with Sol met your expectations, and we will be sure to share your comments with her! I know she'll greatly appreciate it! Please let us know if you need anything further! "